We understand that the import and export of foodstuffs demand an unparalleled level of precision and care, governed by some of the most stringent regulations in the UAE. Our specialized foodstuff clearance and handling service is designed to navigate this complex landscape with expert proficiency. We manage the entire process, ensuring full compliance with the critical standards set by authorities like the Dubai Municipality Food Safety Department and the UAE's National Food Security Authority. From managing essential certificates—including Health Certificates, Halal Certifications, and Certificates of Origin—to ensuring all labeling meets strict Arabic-language requirements, we eliminate the risks of rejection, spoilage, or compliance failures. Our expertise guarantees that your perishable and non-perishable food items are cleared through customs efficiently, protecting your investment and your reputation.
We ensure swift customs clearance and optimal cold-chain management to preserve the freshness and quality of your fruits, vegetables, and perishables from origin to destination.
Our dedicated reefer logistics and deep-freeze storage facilities maintain precise temperature control to guarantee your frozen products remain perfectly preserved throughout their journey.
We provide secure, hygienic handling and efficient clearance for grains, pasta, and canned goods, ensuring they are delivered damage-free and in compliance with all labeling standards.
Beyond clearance, we provide integrated handling solutions that preserve the integrity and quality of your products from the port to the point of sale. Understanding the time-sensitive nature of food logistics, we offer a seamless cold chain management system, utilizing our network of temperature-controlled warehouses and refrigerated transport (reefers) to maintain optimal conditions for your goods at every stage. Our facilities are equipped for secure, hygienic storage, proper palletization, and careful handling to prevent damage and contamination. By entrusting Eastern Touch Logistics with your foodstuff supply chain, you gain a partner dedicated to ensuring your products not only arrive compliantly but also arrive fresh, safe, and market-ready, allowing you to meet consumer demand with absolute confidence.
we provide comprehensive support to navigate the critical requirements of food safety inspections and documentation in the UAE. Our experts manage the entire complex paperwork ecosystem, including Health Certificates, Halal certifications, and detailed product lab reports, ensuring everything is meticulously prepared for submission to authorities like Dubai Municipality and MOCCAE. We proactively coordinate mandatory pre-clearance and border inspections, acting as your liaison to streamline the process and swiftly address any queries. By managing these vital compliance steps, we safeguard your shipments from rejections or delays, ensuring they meet all safety standards and reach the market without incident.
Eastern Touch Logistics provides expert guidance and facilitation for essential clearance approvals from the UAE's Ministry of Climate Change & Environment (MOCCAE). This is a critical requirement for the import of agricultural products, live animals, fertilizers, and other regulated commodities. Our team is well-versed in MOCCAE's stringent phytosanitary and veterinary protocols. We manage the entire application process, ensuring all necessary inspections, documentation, and permits are secured efficiently to prevent delays at the border, guaranteeing your sensitive shipments are cleared compliantly and without disruption.
